As Once Human Terms of Service fuel a flood of negative reviews, the survival game's devs say they'll only ask for your government ID on special occasions

GamesSurvivalOnce HumanAs Once Human Terms of Service fuel a flood of negative reviews, the survival game’s devs say they’ll only ask for your government ID on special occasionsWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

GamesSurvivalOnce HumanAs Once Human Terms of Service fuel a flood of negative reviews, the survival game’s devs say they’ll only ask for your government ID on special occasionsWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

(Image credit: Starry Studios)

Once Human

Once Humandeveloper Starry Studios has responded to player privacy concerns, after many of the anticipated survival game’s ‘Mixed’ Steam reviews focused on its aggressive End User License Agreement (EULA).

It’s that section that appears to be causing the most concern. In many instances, NetEase looks to collect information that’s not substantially different from many other game publishers - things like name and contact details, marketing and communication data, social media accounts, game accounts like Steam orPSNlogins. There are also sections ofPrivacy Policydedicated to gathering of aliases and social media accounts and geolocation information. In certain US states, NetEase is also able to collect data such as postal address, physical characteristics or description, protected characteristics such as race or gender, browsing history, occupation, and ethnic origin as derived from profile pictures or avatars.

In response, the game’s developers issued a statement on its official Discord server (viaSteam). That statement reads that “NetEase takes out users' data privacy very seriously and adheres to the data privacy principles such as data minimization, purpose limitation, and transparency.” It points to the issue of government-issed IDs, saying it would only collect that data “where local laws require us to do so, [….] when the identity of a user’s parent must be verified to obtain consent for their child, […] or when the user wishes to correct their age information.” If that data is collected, NetEase says it deletes it immediately after fulfilling the purpose it gathered the information for.

Starry Studios also points out that NetEase has explained to players “how [they] can exercise [their] rights to manage [their] personal information,” via in-game customer services. The privacy policy has also recently been revised, with the new version set to be “published soon.” However, the developer says that “we have heard your concerns and will continue to improve on how we describe our data privacy practices.” That’s unlikely to change much in the short-term - NetEase is a publishing giant with its influence felt in all kinds of games around the world - but it might do something to help stem the tide of negative reviews. Once Human does seem to be off to a decent start with a peak of 80,000 players, but a ‘Mixed’ sentiment on Steam can spell very bad news for a game this early in its lifespan.

Hours before launch, hyped survival game Once Human reminds players about its seasonal server wipes “to provide a fairer, more relaxed, and freer gaming experience.”

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GAME REVIEWSMOVIE REVIEWSTV REVIEWS1Nemesis review: “A magical sense of tension"2Arcs review: “A whole lot of game in a small package"3Path of Exile 2 review: “A stellar start to a thrilling and brutal dark adventure"4Indiana Jones and the Great Circle review: “The best adventure Indy has embarked on in over 30 years"5Marvel Rivals review: “So preoccupied with trying to be like Overwatch that it forgets to play to its own strengths"1Sonic the Hedgehog 3 review: “Keanu Reeves as Shadow is wasted whilst Jim Carrey steals the show"2Mufasa: The Lion King review – “It’s no Hakuna Matata but this Disney origin story is a class above the 2019 movie"3Kraven the Hunter review: “The insistence on an R-rating helps save this, with a decent helping of bloodthirsty action"4The Lord of the Rings: The War of the Rohirrim review – “An uninspired expansion of the most iconic screen take on Tolkien"5Nightbitch review: “Amy Adams' disappointing dark comedy is all bark and no bite"1Squid Game season 2 review: “Secures its place as one of the best shows on television right now"2Doctor Who 2024 Christmas special review: “Ncuti Gatwa is as magnetic as ever in this delightful festive treat"3Secret Level review: “An uneven experience with serious highlights that ultimately make up for the misses"4Skeleton Crew review: “Perfectly captures the vibes of classic Star Wars with a swashbuckling twist"5Creature Commandos review: “James Gunn’s heartwarming, R-rated tale about super-monsters proves that the DCU is in good hands”

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GAME REVIEWSMOVIE REVIEWSTV REVIEWS

1Nemesis review: “A magical sense of tension”

Nemesis board game models and tokens laid out on a board

1Nemesis review: “A magical sense of tension”

1

Nemesis review: “A magical sense of tension”

2Arcs review: “A whole lot of game in a small package”

2Arcs review: “A whole lot of game in a small package”

2

Arcs review: “A whole lot of game in a small package”

3Path of Exile 2 review: “A stellar start to a thrilling and brutal dark adventure”

3Path of Exile 2 review: “A stellar start to a thrilling and brutal dark adventure”

3

Path of Exile 2 review: “A stellar start to a thrilling and brutal dark adventure”

4Indiana Jones and the Great Circle review: “The best adventure Indy has embarked on in over 30 years”

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4

Indiana Jones and the Great Circle review: “The best adventure Indy has embarked on in over 30 years”

5Marvel Rivals review: “So preoccupied with trying to be like Overwatch that it forgets to play to its own strengths”

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1Sonic the Hedgehog 3 review: “Keanu Reeves as Shadow is wasted whilst Jim Carrey steals the show”

Shadow brandishes a gun in Sonic The Hedgehog 3

1Sonic the Hedgehog 3 review: “Keanu Reeves as Shadow is wasted whilst Jim Carrey steals the show”

1

Sonic the Hedgehog 3 review: “Keanu Reeves as Shadow is wasted whilst Jim Carrey steals the show”

2Mufasa: The Lion King review – “It’s no Hakuna Matata but this Disney origin story is a class above the 2019 movie”

2Mufasa: The Lion King review – “It’s no Hakuna Matata but this Disney origin story is a class above the 2019 movie”

2

Mufasa: The Lion King review – “It’s no Hakuna Matata but this Disney origin story is a class above the 2019 movie”

3Kraven the Hunter review: “The insistence on an R-rating helps save this, with a decent helping of bloodthirsty action”

3Kraven the Hunter review: “The insistence on an R-rating helps save this, with a decent helping of bloodthirsty action”

3

Kraven the Hunter review: “The insistence on an R-rating helps save this, with a decent helping of bloodthirsty action”

4The Lord of the Rings: The War of the Rohirrim review – “An uninspired expansion of the most iconic screen take on Tolkien”

4The Lord of the Rings: The War of the Rohirrim review – “An uninspired expansion of the most iconic screen take on Tolkien”

4

The Lord of the Rings: The War of the Rohirrim review – “An uninspired expansion of the most iconic screen take on Tolkien”

5Nightbitch review: “Amy Adams' disappointing dark comedy is all bark and no bite”

5Nightbitch review: “Amy Adams' disappointing dark comedy is all bark and no bite”

5

Nightbitch review: “Amy Adams' disappointing dark comedy is all bark and no bite”

1Squid Game season 2 review: “Secures its place as one of the best shows on television right now”

Squid Game season 2

1Squid Game season 2 review: “Secures its place as one of the best shows on television right now”

1

Squid Game season 2 review: “Secures its place as one of the best shows on television right now”

2Doctor Who 2024 Christmas special review: “Ncuti Gatwa is as magnetic as ever in this delightful festive treat”

2Doctor Who 2024 Christmas special review: “Ncuti Gatwa is as magnetic as ever in this delightful festive treat”

2

Doctor Who 2024 Christmas special review: “Ncuti Gatwa is as magnetic as ever in this delightful festive treat”

3Secret Level review: “An uneven experience with serious highlights that ultimately make up for the misses”

3Secret Level review: “An uneven experience with serious highlights that ultimately make up for the misses”

3

Secret Level review: “An uneven experience with serious highlights that ultimately make up for the misses”

4Skeleton Crew review: “Perfectly captures the vibes of classic Star Wars with a swashbuckling twist”

4Skeleton Crew review: “Perfectly captures the vibes of classic Star Wars with a swashbuckling twist”

4

Skeleton Crew review: “Perfectly captures the vibes of classic Star Wars with a swashbuckling twist”

5Creature Commandos review: “James Gunn’s heartwarming, R-rated tale about super-monsters proves that the DCU is in good hands”

5Creature Commandos review: “James Gunn’s heartwarming, R-rated tale about super-monsters proves that the DCU is in good hands”

5

Creature Commandos review: “James Gunn’s heartwarming, R-rated tale about super-monsters proves that the DCU is in good hands”

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