All Helldivers 2 errors, server status and working fixes

2024-02-15

GamesHelldivers 2All Helldivers 2 errors, server status and working fixesWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

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(Image credit: Arrowhead Game Studios)

Helldivers 2

Helldivers 2 servers at capacity

If you’re unable to log into Helldivers 2 and keep getting either the10002038 or 10003001error code, that means the servers are at capacity and you just have to wait on the log-in screen until a slot opens up. Be patient and leave the game running as it’ll automatically attempt to log you in every 30 seconds.

One cause of long queue times was players leaving the game running while not actively playing as the game had no way of removing players for inactivity. However, as of February 22, a kick-for-inactivity function has been implemented, booting players to the start screen after being idle for 15 minutes.

Helldivers 2 stuck on ship/hellpod loading screen

Many players seem to be experiencing a repeated issue with getting stuck on infinite loading screens, whether it’s the short ship cutscene that plays when you first log in, dropping into a mission with your hellpod, or just a plain black screen.As of February 22, the team at Arrowhead Game Studios has releasedpatch 1.000.11 that has “fixed [an] issue causing players to get stuck in the defrosting or in the ship intro cinematic”, as per the Discord patch notes.

Hopefully this should alleviate some of the issues with the initial loading screens but it may still happen when dropping into a mission. This issue can actually be on your end if your connection is a bit choppy. I’ve seen several players on Steam forums and Reddit suggest thatdisconnecting your PC or console from the internet and quickly reconnecting can solve the issue.

Helldivers 2 server status / server issues

The Helldivers 2 servers have been somewhat infamous for being less than wholly reliable since the game’s release, with errors on PS5 and PC alike, sometimes simultaneously, sometimes limited to one platform. Many of the problems below are actually variations on server issues that have manifested in different ways.

More Helldivers 2 guidesHelldivers 2 tipsHelldivers 2 rename shipHelldivers 2 push to talkHelldivers 2 best weaponsHelldivers 2 Boosters

More Helldivers 2 guides

Helldivers 2 tipsHelldivers 2 rename shipHelldivers 2 push to talkHelldivers 2 best weaponsHelldivers 2 Boosters

Regardless, if Helldivers 2 isn’t working for you for some reason, we suggest checking theofficial Twitter pageandDiscord channelto see if broader server failures have been noted and if there’s information given on when they’ll be resolved. It’s also worth noting thatthereis currently no Helldivers 2 downdetector page, despite people frequently looking for it, though it’s possible one will be added soon.

For what it’s worth, while Helldivers 2 has had a fair few server down errors since launch, to my knowledgeserver failures have never lasted more than 24 hours, with the team quick to resolve them ASAP. If you’re suffering, it’s likely it won’t last for long.

Helldivers 2 crashing

If the game is crashing a lot, there are a few potential causes, depending on your game and your platform. Here’s some possible options that should work on either PS5 or PC.

Then there are thesePC specific optionsthat some have reported as being successful, depending on the issue.

Not Getting Medals, Rewards and XP after Mission

We actually wrote a dedicated page aboutHelldivers 2 not giving rewards after missionswhere you can find more information on the problem, but when this happens, players are told that they’re rewarded for missions as normal, only to go back to the hub ship and discover that they don’t have any of the Medals or Rewards they earned a moment ago.

Fortunately,the fix is simply to wait- again, this is a server error, but one that doesn’t actually force you to have to redo anything. When it resolves, all the rewards you earned but didn’t get will suddenly get added to your account, all added at once!

Failed to Establish Network Connection

If you’re getting a message that says “Failed to Establish Network Connection” after the introductory cutscene, it’s some sort of connection issue - unsurprisingly. Your first option should be tocompletely restart both your Router and your console -and we mean completely, turn them off and even unplug them at the wall to force a full reset.

Otherwise, many PC players have reported success using the following method,but we cannot confirm it for ourselves - as ever, take caution when entering commands into your computer in this way.

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